Shipping policy

All our products are shipped directly from our warehouse in China, with delivery available to multiple countries and regions worldwide. Orders will be completed for production within 15-20 business days, and will be shipped within 3-5 business days after receiving the final payment.

Shipping Method: We cooperate with internationally renowned logistics companies (such as DHL, FedEx, UPS, and local postal services) or freight forwarders to provide safe and reliable shipping services.

Estimated delivery time:
Asia region: 12-25 business days
Europe/North America: 30-50 business days
Other regions: 30-60 business days
(Actual time may vary depending on destination, customs clearance, or holidays)

Shipping fees are calculated based on destination and order weight, and are to be borne by the buyer.

Customs Duties and Taxes: International orders may be subject to customs duties or import taxes, which are the responsibility of the buyer. Please understand your local customs regulations before placing an order.

Logistics Tracking: After shipment, we will provide a trackable logistics number, which you can use to check the order's shipping progress at any time.

Our customers tell it better than we do!

Excellent

4.9

/ 5

based on 8 397 reviews

B&B Coffee

MAYSUN delivers fantastic packaging! As first-timers needing eco-friendly takeout boxes, we had MANY questions. Their team addressed everything super promptly. Provided multiple proofs to guarantee perfection. 100% coming back for our next packaging order MAYSUN delivers fantastic packaging! As first-timers needing eco-friendly takeout boxes, we had MANY questions. Their team addressed everything super promptly.... MAYSUN delivers fantastic packaging! As first-timers needing eco-friendly takeout boxes, we had MANY questions. Their team addressed everything super promptly. Provided multiple proofs to guarantee perfection. 100% coming back for our next packaging order

PANCHA

I'm SO happy I found MAYSUN! Their customer service is truly exceptional. Lucy has been wonderful to work with—she’s always quick to reply to my questions and consistently follows up on order details. I can’t recommend MAYSUN highly enough for eco-friendly packaging! I'm SO happy I found MAYSUN! Their customer service is truly exceptional. Lucy has been wonderful to work with—she’s always... I'm SO happy I found MAYSUN! Their customer service is truly exceptional. Lucy has been wonderful to work with—she’s always quick to reply to my questions and consistently follows up on order details. I can’t recommend MAYSUN highly enough for eco-friendly packaging!

RECO

We've had the pleasure to work with Lucy on our custom sugarcane straws, and she's been consistently on top of every order—helpful, knowledgeable, and responsive. We can't recommend MAYSUN highly enough. We'll be lifelong customers for eco-friendly solutions! We've had the pleasure to work with Lucy on our custom sugarcane straws, and she's been consistently on top of... We've had the pleasure to work with Lucy on our custom sugarcane straws, and she's been consistently on top of every order—helpful, knowledgeable, and responsive. We can't recommend MAYSUN highly enough. We'll be lifelong customers for eco-friendly solutions!

Monkey Brain

MAYSUN's PP Injection Cups have been absolutely fantastic! Unbeatable prices, expert support, leak-proof performance. Leo always responds to emails instantly. We're obsessed with our new sustainable cups! MAYSUN's PP Injection Cups have been absolutely fantastic! Unbeatable prices, expert support, leak-proof performance. Leo always responds to emails instantly.... MAYSUN's PP Injection Cups have been absolutely fantastic! Unbeatable prices, expert support, leak-proof performance. Leo always responds to emails instantly. We're obsessed with our new sustainable cups!

LOCANUT

Flawless custom paper bags! Lightning-fast quotes, unbeatable service, and patient design revisions. Production takes time, but every box was worth it – premium quality shows. You simply won’t find better packaging partners than MAYSUN! Flawless custom paper bags! Lightning-fast quotes, unbeatable service, and patient design revisions. Production takes time, but every box was worth... Flawless custom paper bags! Lightning-fast quotes, unbeatable service, and patient design revisions. Production takes time, but every box was worth it – premium quality shows. You simply won’t find better packaging partners than MAYSUN!

Desert Studio

Switched to MAYSUN after terrible supplier issues. Skeptical about eco cup prices, but shocked by the quality! Stunning print/clarity vs. Dixie, plus 100% compostable. Sophie answered instantly, sent samples/proofs, and was upfront about lead times. Our venue now uses them exclusively! Switched to MAYSUN after terrible supplier issues. Skeptical about eco cup prices, but shocked by the quality! Stunning print/clarity vs.... Switched to MAYSUN after terrible supplier issues. Skeptical about eco cup prices, but shocked by the quality! Stunning print/clarity vs. Dixie, plus 100% compostable. Sophie answered instantly, sent samples/proofs, and was upfront about lead times. Our venue now uses them exclusively!

Boba Tea House

Tried MAYSUN after our old ice cream cups failed. Though skeptical about eco-pricing, their double-walled cups blew us away! Zero condensation leaks vs. Solo brand, vibrant prints even after freezing. Leo answered samples/proofs same-day, delivered early despite 20 days timeline. Game-changer for our dessert shop! Tried MAYSUN after our old ice cream cups failed. Though skeptical about eco-pricing, their double-walled cups blew us away! Zero... Tried MAYSUN after our old ice cream cups failed. Though skeptical about eco-pricing, their double-walled cups blew us away! Zero condensation leaks vs. Solo brand, vibrant prints even after freezing. Leo answered samples/proofs same-day, delivered early despite 20 days timeline. Game-changer for our dessert shop!

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Shipping policy

Our customers tell it better than we do!

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Our customers tell it better than we do!

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